Origin-to-destination paratransit service available based on eligibility and approval.
You must be approved for Call-A-Ride before you can schedule trips.
Check if you’re eligible
Eligibility is based on your functional ability.
You may be eligible if your functional ability prevents you from independently:
Eligibility is not based solely on:
Having a disability doesn’t automatically qualify someone. Eligibility is decided individually.
Not sure whether you qualify?
We’re happy to help you understand the process before you apply.
Apply for Call-A-Ride services
STEP 1
Complete the application
Answer each question as fully as you can. Your answers help us understand how your disability or health condition affects your functional ability to use fixed-route or POOL service.
The application includes a medical certification that must also be completed.
STEP 2
Submit your completed application, including the medical certification completed by a professional.
Return my mail
Connect Transit – ADA Eligibility Office
3021 N 300 W
North Logan, UT 84341
Return by email
eligibility@rideconnectutah.gov
Need help completing the application? Call 435-792-3122. Assistance is available.
Get your decision
Here’s what happens once we receive your completed application.
If anything is missing, we may need to contact you before we can finish.
This may take up to three weeks.
If you’re approved, you’ll get information about using Call-A-Ride, including the Rider’s Guide.
Disagree with a decision?
If you’re found not eligible, you can appeal. Appeals must be submitted within 60 days of receiving the decision.
Book and ride
How to book
Reserve at least one day before your trip and no more than 14 days in advance.
Self-service & mobile app guide
All Call-A-Ride trips are zero fare.
When and where it runs
Schedule
Monday–Saturday, during the same hours as comparable fixed-route service. No service Sundays or on holidays when fixed routes don’t run.
Service Area
Trips must start and end within the city boundaries of cities from Richmond to Hyrum.
Questions about whether a specific trip is within the Call-A-Ride service area? Call 435-753-2255.
Still have questions?
We’re happy to help with eligibility, applications or appeals.
ADA Paratransit Coordinator
