To get started, visit the Ride Planner to plan a trip. It will give you step-by-step directions, including when and where to catch your bus and what routes to take.
Since 1992, Connect Transit has been a zero fare system. Offering our service at zero fare helps us uphold the mission for our services to contribute to the region’s economy, vitality, and sustainability.
Wait at the bus stop
We recommend that you be at your bus stop at least three minutes early so that you do not miss your bus.
Identify your bus
Each bus displays its route number/destination on a destination sign located above the windshield.
Arriving at your stop
The buses are equipped with technology that announces all stops. When you are within one block of your destination, signal the driver using the pull-cable switch.
Transferring to other routes
Many of the buses meet at the Transit Center on the hour & the half hour, this is the best place to transfer to your next bus.
2. Book your on-demand trip
Using the Connect Pool app, find your pick-up and drop-off locations by searching “POOL” along with an area name (Providence, Millville, River Heights, Logan) to find the best options for your trip.
You’ll be notified of when your ride is near along with an estimated pick-up time. Be sure to wait for your ride at a designated Pool location.
4. Ride fare free
All Pool on-demand rides are fare free. Our drivers will take you safely to your drop-off destination.
Reaching areas outside of the Pool Zone with Transfer Points
To reach an area outside of the Zone, the drop-off or pick-up will need to be scheduled at one of the below route transfer points within the POOL Zone.
If you’ve already been approved, move to step 3. If you have not applied yet, please fill out the form linked below in order to qualify for Paratransit service.
Paratransit rides must be schedule at least 1 day in advance, no more than 14 days.
Call-A-Ride
Call-A-Ride paratransit service is for persons with disabilities who have been certified as functionally unable to use Connect‘s fixed route buses. Call-A-Ride is an origin to destination service and is provided on an advanced reservation basis.